By learning to present issues in the right framework we decrease adversarial behaviors on the project and increase the likelihood that our proposals for additional work will be accepted.
Why should you Attend:
Our attitudes are the most important tool in our toolbox. It costs us nothing to purchase, if we use it well it can gain us everything, and if we use it poorly it can cost us everything. How we use it is up to us. Participants will learn how to get the most from their project team by focusing on key attitude changes.
Areas Covered in the Session:
How to anticipate client needs and expectations
How to redefine expectations to lower your risk
How to clarify expectations and get buy in
How to stop client interference in your work processes
Who Will Benefit:
Assistant Project Managers
Heath Suddleson has more than 25 years managing projects in the design and construction industry where he has led teams in managing billions of dollars worth of projects. In these roles, Heath has served as the Contractor,the Architect/Engineer, and even represented the Owner.